Refund Policy

Tycana support: hello@tycana.com
Polar support: via your Polar payment receipt

Effective date: February 27, 2026

Merchant of Record

All payments for Tycana are processed by Polar, our merchant of record. Polar handles billing, sales tax, and payment processing on our behalf.

You can cancel your subscription at any time from your dashboard billing page. When you cancel:

Your access continues through the end of your current billing period.
No further charges will be made.
Your data is retained for 30 days after cancellation in case you decide to resubscribe.

Refund requests are handled by Polar on a case-by-case basis. If you believe you are entitled to a refund, please contact:

Questions about billing or this policy: hello@tycana.com